csqe

External audits are performed on suppliers by customers to establish supplier qualifications or measure performance against contract requirements.

No audit should be informal.

During the walkthrough meeting, the author makes an overview presentation of the software elements under review.

This is followed by a general discussion from the participants after which the presenter "walk through" the software element in detail.

"External-internal customer contact

SPICE standards are for use in software process assessment, process improvement, capability determination, and training of assessors.

The intent of standards is to harmonize the numerous efforts to mange the software process around the world.

"Tree diagrams" refers to one of the seven quality management tools that relies on knowledge or management experience.

Which of the following is a reason for utilizing flow charting or process map?

 => To visualize the process quickly.